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Support

WHAT DO YOU NEED TO RUN THIS SYSTEM

 

This system is totally dependent on your internet speed.  I suggest a minimum of 1GB but urge you to get the fastest speed possible.

THE FASTER THE BETTER.  With the money you save on this system, you can afford to upgrade your internet.

 

Any TV with a HDMI port will work, It does NOT have to be a SMART TV because this system is smarter than any SMART TV.

 

IF you bought a 4K TV, I am sure unless you have NETFLIX or Amazon your 4K viewing is limited.  On this box you can get nearly 600 4K movies.  TV shows are NOT broadcasted in 4k as of now.

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ALL Boxes have a1 year warranty. 

 

For the first 30 days you can use these steps for help:

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You can message or text me your question.

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I use video chat if I do not understand your question or cannot give you a quick answer. This way I can see what you are talking about and give you the steps to correct this. 95% of problems are user error.

 

If i cannot correct this over video chat, I will make a house call as soon as possible.  If I cannot fix the box, I will replace it on the spot.  EASY ENOUGH.

 

After 30 days, I ask you to refer to our Support Page, but if the answer you need isn’t listed, you may contact me directly through our Contact Page.  Please remember there are hundreds of clients and growing, so a associate or I will help you ASAP.

 

Here is hoping this overview is helpful. You can buy the system and immediately add it to your tv  It is PLUG & PLAY and MAINTAIN.  I will teach you the maintenance part as we go. REAL-DEBRID is purchased through their site, but I will assist you on getting and installing it.  

Contact Me!

Contact Us by Email: info@mysite.com

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